ATM management:
自動(dòng)提款機管理：
A powerful ATM network gives customers a positive experience
一個(gè)強大的自動(dòng)提款機網(wǎng)絡(luò )給客戶(hù)以積極的使用體驗
 
For banks, the availability of their automated teller machines is becoming more and more important – 85% of their customers now use them regularly. New self-service solutions must not only be implemented quickly and stably but must also be cost-efficient to run. With its ATM management service, Wincor Nixdorf assumes responsibility for the availability and performance of a bank’s entire ATM network.
對于銀行來(lái)說(shuō)，自動(dòng)提款機的實(shí)用性變得越來(lái)越重要了，因為85%的客戶(hù)會(huì )定期使用這項服務(wù)。新的自助服務(wù)方案不僅必須迅速穩定，還必須符合運營(yíng)成本效益。德利多富公司推出的自動(dòng)提款機管理系統，將承擔起銀行整個(gè)自動(dòng)提款機網(wǎng)絡(luò )的實(shí)用性和系統性能。
 
Many banks are currently examining which IT projects they want to continue handling on their own and which they want to outsource. According to Pierre Audoin Consultants (PAC), banks’ budgets for IT services will grow by 5.3% in 2014 year on year, and global expenditure on outsourcing will even be up by 5.6%.
The scope of Wincor Nixdorf’s ATM management service extends from delivery, installation, maintenance and monitoring to operation. Via a remote connection, ATMs can quickly be put back into operation, preventive maintenance activities can be conducted, and software updates can be distributed. The basis for this is Wincor Nixdorf’s eServices Platform. All activities run through an automated process that is completely transparent, displayed in real time and summarized in specific reports.
許多銀行目前正在研究哪一種網(wǎng)絡(luò )技術(shù)項目他們想繼續獨立操作，以及哪一種他們想外包。根據皮埃爾奧多因咨詢(xún)公司(PAC)的數據,銀行的網(wǎng)絡(luò )技術(shù)服務(wù)預算將在2014年同比增長(cháng)5.3%,而全球外包支出甚至會(huì )同比增長(cháng) 5.6%。德利多富公司的自動(dòng)提款機管理服務(wù)范圍從交付、安裝、維護和監控延伸到具體操作。通過(guò)遠程連接,自動(dòng)取款機可以快速完成維修投入使用,從而可以進(jìn)行預防性維護活動(dòng),以及分布軟件更新。這一功能的基礎是德利多富公司的電子服務(wù)平臺。 通過(guò)自動(dòng)化流程運行的所有活動(dòng)是完全透明的,并實(shí)時(shí)顯示，并將總結出具體的報告。
 
The operations management solution for ATM networks goes one step further and includes complete systems management. Here, Wincor Nixdorf optimizes business processes at branches and also controls cash handling and all cash-based transactions. Compliance with current legal regulations and security requirements is ensured in all process stages.
自動(dòng)提款機網(wǎng)絡(luò )的運營(yíng)管理解決方案更進(jìn)一步,包括完整的系統管理。在這里,德利多富公司優(yōu)化分支銀行業(yè)務(wù)流程并控制現金處理和所有基于現金的交易。確保在所有的過(guò)程階段遵循當前法律法規和安全要求。
 
In IT outsourcing projects, Wincor Nixdorf takes responsibility for decentralized IT at branches as well as for central IT functions such as data centers, servers, networks and workstations. The profitability of such complex environments can be increased significantly by bundling volumes, transparent service processes and harmonized governance models.
在網(wǎng)絡(luò )技術(shù)外包項目中,德利多富公司負責在銀行分支機構分權以及負責中央網(wǎng)絡(luò )技術(shù)功能,比如數據中心、服務(wù)器、網(wǎng)絡(luò )和工作站。在如此復雜的環(huán)境中, 通過(guò)捆綁成交量,透明的服務(wù)流程和協(xié)調的治理模型，可以顯著(zhù)提高盈利能力
 
In its ATM management and outsourcing services, Wincor Nixdorf offers banks scalable solutions ranging from greater availability of their ATM networks to efficient operation of the complete IT infrastructure. This enables banks to reduce the cost of their ATM networks and to increase customer satisfaction.
對于自動(dòng)提款機的管理和外包服務(wù),德利多富公司為銀行提供可擴展的解決方案,范圍從自動(dòng)提款機更強的實(shí)用性一直到整個(gè)網(wǎng)絡(luò )技術(shù)基礎設施的有效操作。這使得銀行降低了自動(dòng)提款機網(wǎng)絡(luò )的運營(yíng)成本并提高了客戶(hù)滿(mǎn)意度。

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